Location

This position is 100% in-office and reports to our facility on site in Syracuse, NY.

Job Summary

Rapid is seeking a high-performing and forward-thinking Assistant Controller to join our leadership team and play a critical role in strengthening the financial foundation of Rapid Response Monitoring Services, Inc. This position partners closely with the Controller and executive leadership to ensure financial accuracy, operational discipline, and scalable growth in a dynamic and evolving industry.

The Assistant Controller will help lead core accounting operations, enhance internal controls, and elevate financial reporting processes to support informed decision-making across the organization. Beyond technical excellence, this role serves as a key contributor to strategic initiatives, system improvements, and continuous process refinement.

This is an opportunity for a driven accounting professional who thrives in a fast-paced environment, values precision and integrity, and is motivated to build infrastructure that supports long-term growth. The ideal candidate will combine strong technical expertise with leadership presence, mentorship ability, and a commitment to operational excellence.

Salary Range

$100,000.00 - $150,000.00, based on experience

Hours

Monday-Friday, 8:00 am-5:00 pm

Responsibilities

Financial Reporting & Month-End Close

• Lead and coordinate month, quarter, and year-end close activities.
• Review and approve journal entries, account reconciliations, and supporting documentation.
• Prepare accurate and timely monthly management reports, key financial KPIs, and variance analyses.
• Ensure adherence to GAAP, revenue recognition standards, and industry-specific accounting practices.

Accounting Operations & Oversight

• Oversee full cycle accounting functions: General Ledger, Accounts Payable, Accounts Receivable, and fixed assets.
• Monitor cash flow, working capital, and internal reporting to support business objectives.
• Implement and enforce accounting policies, procedures, and internal controls.
• Serve as hands-on support for payroll coordination, expense allocations, and billing oversight.

Compliance, Audit & Risk

• Drive all audit preparation and support external auditors during financial and SOC/industry audits.
• Ensure compliance with NYS regulatory requirements, industry standards, and audit recommendations.
• Maintain and enhance financial policies, internal controls, and SOX-style controls appropriate to company size.

Systems & Process Improvement

• Lead ERP/system enhancements and ensure integration with operational systems.
• Identify opportunities to automate workflows and improve financial accuracy.
• Maintain accounting documentation and standard operating procedures.

Leadership & Team Development

• Supervise, coach, and develop accounting team members.
• Allocate responsibilities, conduct performance reviews, and support career growth.
• Promote teamwork, cross-training, and professional development.

Strategic Financial Support

• Support annual budgeting, forecasting, and financial modeling.
• Partner with department team and executive leaders on financial strategies that support growth.
• Provide business insights for pricing, margins, cost controls, capital expenditures, and strategic initiatives.

Qualifications

Education & Experience

• Bachelor’s degree in Accounting, Finance, or related field required.
• CPA strongly preferred.
• 6+ years progressive accounting experience; utility or field service industry experience a plus.
• Prior supervisory or team leadership experience required.
• Successfully clear drug screen and background check to meet industry and security licensing requirements

Technical Skills

• Strong GAAP understanding and experience with month-end close.
• Advanced Microsoft Excel skills, including Power BI.
• Experience with audit cycles, internal controls, and compliance.
• Familiar with automated workflow and reporting solutions.

Leadership Attributes

• Excellent analytical, problem-solving, and communication skills.
• Strategic thinker with attention to detail.
• Ability to manage competing priorities in a growth environment.
• Strong commitment to ethics, accuracy, and confidentiality.

What awaits you at Rapid Response

An office-based leadership position in Syracuse, NY with occasional extended hours during close, audit, and fiscal periods. Must collaborate with cross-functional leadership and operate within a fast-paced environment.

• Annual salary increases and performance bonuses
• Medical, Dental, Vision, and 401k
• Paid Vacation and Sick Time
• Wellness Program + Wellness DAYS OFF
• The opportunity to make an impact on communities across the country every day

About Rapid Response

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!

Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

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