Career Opportunities with Rapid Response Monitoring

A great place to work.




Billing Specialist

Department: Accounting
Location: Syracuse, NY

Our Accounting Department is searching for a skilled Billing Specialist– a quick thinking and self-motivated individual who can manage deadlines effectively while playing close attention to detail and providing accurate and speedy processing of all billing tasks. This individual should be able to accurately pull information together and analyze it in order to identify and provide solutions to problems. The environment in which the Billing Specialist will work is collaborative and fast-paced. If you have the skill set and are looking to join a team in this type of environment, Rapid Response Monitoring is the place for YOU.

Responsibilities Include:

  • Providing customer service regarding billing issues and processing customer refunds and account adjustments
  • Collaborate with other departments to ensure billing accuracy
  • Assist with reconciliations of customer accounts
  • Perform audits of account base on a regular basis
  • Monitor account activity levels and compare to contracts to determine necessary rate adjustments
  • Prepare and present analytical reports
  • Review vendor invoices to determine accurate billing of services to customer accounts
  • Coordinate with vendors and other internal departments to integrate and re-bill new services


  • Bachelor’s Degree in Accounting or related field is preferred
  • Contribute to the overall success of the company by performing all assigned duties in a professional, timely, and accurate manner
  • Knowledge of general accepted accounting and auditing practices and principles
  • Strong organizational skills and ability to multi-task
  • Should be assertive and articulate in oral and written communications
  • Ability to manage multiple projects while working with deadlines 
  • Proficiency of the Microsoft Office Suite (Word, Excel, PowerPoint)
  • Critical math skills and a proven ability to solve difficult calculations
  • Strong critical thinking skills
  • Strong attention to detail  #zr


Rapid Response Monitoring Services, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.


Rapid Response Monitoring Services, Inc. is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us by phone: 833.205.8900 or by email:


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