Role Summary

As a Sales Engineer, you will be a member of the Sales Team and a partner to our Customer Support Teams, helping service providers understand the value of the Rapid solutions through demonstrations, presentations, and technical conversations. You will be responsible for leveraging your product and technical expertise to train new and existing service providers, provide post-sales support, and play a key role in the reduction of activity amongst both new and existing service providers.

Location

With the exception of travel, this position is 100% in-office and reports to our facility on site in either Corona, CA or Henderson, NV.

Salary Range

$80,000 per year – $110,000 per year (based on experience)

Responsibilities

• Understand customer requirements and integrate Rapid products and solutions into the customers’ environments.
• Develop, prepare, and conduct demonstrations and trainings for new and existing customers.
• Serve as a face of the Rapid brand while traveling to customer sites and meeting with customers to conduct demonstrations.
• Simplify technical terms during product demonstrations and post-sale customer support.
• Maintain strong professional relationships with new and existing clients.
• Performs other related duties to support the sales team as needed.

Travel requirements

In this role, you will be in the office 25-30% of the time and expected to travel 70-75% of the time. You will receive vehicle allowance and be reimbursed for travel costs.

Basic Qualifications

• 3-4 years of on-the-job experience in a related field OR an Associate's degree with 1-2 years of related experience.
• Strong written and verbal communication skills, with the ability to display a sense of urgency.
• Proficiency of the Microsoft Office suite (Word, Excel, and PowerPoint).
• Ability to discuss highly technical concepts to all audiences.
• Willingness and availability to travel 70-75% of the time.

Preferred Qualifications

• A four (4) year degree in a relevant Engineering or Technical field of study
• Experience in Technology Sales

COVID-19 Requirements

• Must be vaccinated against COVID-19. No boosters required at this time.

Working Conditions

• Work is performed in an office environment. Employee may be subject so some lifting up to 10 lbs.

What awaits you at Rapid Response

• Annual salary increases, shift differentials, and performance bonuses
• Medical, Dental, Vision, and 401k
• Paid Vacation and Sick Time
• Wellness Program + Wellness DAYS OFF
• Internal advancement opportunities

About Us

Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.